Solutions

One test and one grade for every step a phone passes through

Whether you buy phones at the door, clear them in bulk, repair them, or insure them, DeviceQC gives you the same test, the same grade, and the evidence behind it.

Jump to a solution

04

The problem

Phones change hands many times. The grade shouldn’t change with them.

DeviceQC puts the same diagnostics, the same AI cosmetic grading, and the same evidence behind every decision, wherever the phone is.

Guesswork at the door

Quotes made by eye get disputed later, or leave margin on the table.

A different grade at every bench

When each site grades its own way, the same phone ends up with a different price.

No proof when it matters

Without photos and test results on the record, disputes and claims come down to opinion.

Solution 01 · DeviceQC Mobile

Price trade-ins at the customer’s door

Give field agents one Android phone and a cable. They test the customer’s phone on the spot — Android or iPhone — grade it, and quote from the result instead of a guess.

Works offline and syncs when back online

Guided photos and AI cosmetic grading in the agent’s hand

IMEI verified before you make an offer

At the door

1

Connect

Plug the customer’s phone into DeviceQC Mobile with a cable.

2

Test and inspect

Run the tests the model supports and capture guided photos.

3

Quote

Price from the grade, with photos and results saved as evidence.

Solution 02 · DeviceQC Desktop

Clear bulk intake at hub speed

Plug up to 50 phones into a USB hub and DeviceQC reads, tests, and grades them all at once, so intake keeps up with incoming volume.

Android phones and iPhones on the same hub

Bulk erasure with an erase report stored per unit

Results per unit and per batch

On the warehouse floor

50

phones in parallel

7 sec

for a full hub of 50

Android

iOS

Bulk erasure

Per-batch results

One grade standard

Every bench and every site applies the same grade rules to the same defects.

Solution 03 · Desktop · Mobile

Route repairs from test results

Failed tests point technicians straight to the fault. Every branch runs the same diagnostic, so head office sees grades and faults across all locations.

Pass, Fail, or Not supported for every test

The same diagnostic at every branch

Grades and faults visible across locations

At the branch

1

Diagnose on arrival

Test the phone as it comes in and record every result.

2

Send it to the right bench

Failed tests show technicians exactly where the fault is.

3

Track it centrally

Grades and faults from every branch land in one record.

Solution 04 · DeviceQC Mobile

Settle claims on evidence

A field assessor captures a timestamped functional and cosmetic report with IMEI verification, so repair-or-replace decisions rest on proof.

Photos, video, and logs with timestamp and device ID

IMEI and serial read straight from the device

Fewer disputes, because every grade has evidence behind it

On a claim visit

1

Verify the device

Read the IMEI and serial so the claim matches the phone.

2

Test and photograph

Run the functional tests and capture the cosmetic condition.

3

Decide

Choose repair or replace from a report you can share and defend.

Getting started

From first demo to every site

Step 1

Book a demo

Walk through Desktop and Mobile with your own grade rules in mind.

Step 2

Run a pilot

Try DeviceQC on your own phones with your intake team or field agents.

Step 3

Roll out

Set test selection, grade tiers, defect sensitivity, and report branding, then bring every site onto one record.